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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Plummer

March 4, 2026

5  out of  5
rating by James Plummer
"Very professional, very simple, 30 minutes, done, save some money, with better insurance"
We responded:
"Thank you for your great review, James! We are so happy you found our services to be efficient, valuable and budget friendly. Reach out anytime we can be of help to you!"
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Nikki Roshto

March 3, 2026

5  out of  5
rating by Nikki Roshto
"Just finished a very detailed review of my polices with Melanie. It is so amazing that she was able to take time from her day to go through everything in detail to make sure me and my family are covered. Thank you"
We responded:
"Thank you for your trust in our team and the great review. Protecting you is our passion!"
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Lakeisha Harris

March 3, 2026

5  out of  5
rating by Lakeisha Harris
"I love talking with Robin and she did a good job"
We responded:
"We loved talking with you too, Lakeisha! Thank you for placing your trust in Robin Covington State Farm Agency. Reach out anytime we can be of help to you."
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Kraig Kafoed

March 3, 2026

5  out of  5
rating by Kraig Kafoed
"Melanie is my contact, gave me Great service, timely responses as I went thru my process. Follow up often and explained all quite well. I am confidant in my purchase!"
We responded:
"We appreciate your trust in our team, Kraig. Thank you for the awesome review! Reach out anytime."
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Rebekah Peacock

March 3, 2026

5  out of  5
rating by Rebekah Peacock
"Such a quick and easy process with exceptional coverage!"
We responded:
"Thank you, Rebekah! We are so happy you found our process to be efficient and exceptional! We are always here to help, reach out anytime! "
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Logan Rouse

March 2, 2026

5  out of  5
rating by Logan Rouse
"Very friendly staff! The entire office has been very helpful and understanding! Melanie is an excellent Agent and great representative of branch and company!"
We responded:
"Thank you for the great review and kind remarks. We are blessed with an exceptional team, and Melanie is a great asset to us and our customers. We appreciate your trust in us."
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Lyinka

February 24, 2026

5  out of  5
rating by Lyinka
"My family and I have been with Robin Covington State Farm agancy for a long time. Their customer service in person and over the phone is great. Melanie was really nice over the phone with assisting me with insurance cards. Thank you for your good customer service!"
We responded:
"Hi Lyinka! Thank you so much for the 5 stars! It made our day! You and yours have been a joy to serve. Please reach out anytime. "
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Reshonda Rhodes

February 23, 2026

5  out of  5
rating by Reshonda Rhodes
"I had the opportunity today to meet with Melanie. She made sure that I understood my insurance policies. It is always good to put a face with a name. My agent Robin Covington took time out of her busy schedule to step in to say hello. Thank you so much for caring about your clients ♥️"
We responded:
"Reshonda, it was wonderful to have you in office today! We love our customers and appreciate your trust in our team. Come by any time! Protecting you is our passion! "
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Arthur Walters

February 23, 2026

5  out of  5
rating by Arthur Walters
"Melanie was very gave me a much better understanding of my polices and helped in every way she could."
We responded:
"Arthur, we are thankful for your business and the 5 Star Review! It was great seeing you in office today. Reach out anytime we can be of service to you! :)"
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Charles Thornton

February 18, 2026

5  out of  5
rating by Charles Thornton
"Extremely detailed great service and it’s great to have a broker who is actually interested in brokering for the benefit of their customers."
We responded:
"Thank you for the awesome review! We value you and your family and appreciate your business. Reach out anytime we can be of service."
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L D

January 23, 2026

5  out of  5
rating by L D
"I highly recommend Robin Covington State Farm Insurance. Melanie gave me a thorough review of my polices! Thanks for the great customer service!"
We responded:
"We love serving you, Lucy! Thank you so much for your continued business and the fantastic review!"
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Shontia Palmer

January 20, 2026

5  out of  5
rating by Shontia Palmer
"Melanie was awesome and gave great customer service ! Highly recommend."
We responded:
"Hey Shontia! I'm so glad you had a great experience with Melanie. We are excited to have you and look forward to serving you for many years to come. Thank you for the 5 Stars! :)"
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Ash Miller

January 12, 2026

5  out of  5
rating by Ash Miller
"They have been great. They were there for me when the hail storm damaged my roof and replaced the whole thing. Never had any issues. they are always very friendly to work with"
We responded:
"Hey Ash! Thank you for the stellar review! I'm so happy you have received great service. Reach out anytime. We love serving our customers!"
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Justin Hendrix

January 6, 2026

5  out of  5
rating by Justin Hendrix
"Great customer service! Very helpful!"
We responded:
"Thank you for the 5 Star Review, Justin! Please reach out anytime we can be of assistance. We love customers like you!"
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Jeremy B

December 19, 2025

5  out of  5
rating by Jeremy B
"Melanie was wonderful to work with. Explained things very well and helped identify issues with my previous policy. Coming from another state, coverages needed to be changed and she was very helpful. Highly recommend."
We responded:
"Jeremy, we are thrilled to have you in MS and appreciate your trust in our team. Please reach out anytime we can be of service to you. Thank you for the raving review!"
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Gwendolyn Walker

December 16, 2025

5  out of  5
rating by Gwendolyn Walker
"Spoke with Melanie today to go over my coverage. She took her time with me to go over my coverage. There was no pressure to get coverage I did not need. She made me glad that I have State Farm as my insurer. If you are looking for any type of insurance coverage, agent Robin Covington is the way to go."
We responded:
"Gwendolyn, thank you for the great review. It's always our goal to deliver personalized and remarkable service. We are thrilled to have you at Robin Covington State Farm Agency. Reach out anytime we can be of service to you!"
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Nanci Bain

December 9, 2025

5  out of  5
rating by Nanci Bain
"I just switched insurance companies because Melanie Till at State Farm saved me so much money on my car insurance and even more when I bundled my Homeowners policy! She is so easy & wonderful to work with! If you question your rates, please give her a call & get a quote!"
We responded:
"We are thrilled to have you join us at Robin Covington State Farm Agency! Melanie is a valued team member, and we love that she was able to provide you with a remarkable experience and save you money. Please reach out anytime we can be of service to you! Thank you for your business and the awesome review!"
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Anthony Busin

November 26, 2025

5  out of  5
rating by Anthony Busin
"Since 1988, I have filed two claims against my home. Both were roof damage due to hail storms. In both cases Robin and State Farm responded in a professional and timely manner. I couldn’t be more pleased with our choice of coverage or agent."
We responded:
"Thank you for the awesome review Toni! The pleasure is all mine."
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Jack Joiner

November 25, 2025

5  out of  5
rating by Jack Joiner
"I would like to take this opportunity to thank Shelby of Robin Covington of State Farm Insurance for her outstanding service in assisting me with my insurance issue. Thank you for your patiences and dedication to your clients."
We responded:
"Jack, thank you for your awesome review! We are happy to hear that Shelby was able to resolve your issue and provided outstanding service. Reach out to us anytime we can be of service."
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zane cothern

November 24, 2025

5  out of  5
rating by zane cothern
"They are amazing to work with. Always super nice and helpful. Definitely recommend!"
We responded:
"We love serving you, Zane! Thank you for the 5 Star review! "
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Philip Nittala

November 4, 2025

5  out of  5
rating by Philip Nittala
"It's a privilege to have Ms. Melanie, as my insurance agent at Robin Covington, State Farm. She treated my family and me like family, asking several questions to tailor a policy to our specific needs without ever making us feel like we were being upsold. They are trustworthy and provide excellent, personalized service. I trust Robin Covington State Farm implicitly and will certainly be recommending them to friends and family."
We responded:
"Philip, it was so great to meet you and have you join the State Farm family! Thank you for your business and please reach out anytime."
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Matthew Thompson

October 27, 2025

5  out of  5
rating by Matthew Thompson
"Robin is very very helpful in handling my retirement account. She's very prompt and takes care of any changes I need done. I also have good dealings with Rachel whenever I call them. Sincerely, Matthew S Thompson"
We responded:
"Thank you for your compliments to our team! We are so thankful for your trust in us. Reach out anytime we can be of service to you!"
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Lynn Harris

October 22, 2025

5  out of  5
rating by Lynn Harris
"What a pleasant experience! Melanie Till is the epitome of customer service. If you are shopping for insurance please give Melanie a call, you won’t be disappointed!"
We responded:
"Lynn, thank you for the awesome review and your kind remarks for Melanie. We are so happy you had a remarkable customer experience. Thank you for trusting Robin Covington State Farm Agency to protect what matters most to you! "
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Rosalyn Walker

October 21, 2025

5  out of  5
rating by Rosalyn Walker
"I met with Melanie today to review my coverage. She was wonderful!! Very informative and helpful in making updates to my coverage! No pressure to add coverage, totally my decisions based on options given. I have been with State Farm for over 40 years. Upon moving to the area in 2023 from another state and purchasing a new home, Robyn’s office was recommended to me when I was looking for a local/MS agent. I would/will make the same recommendation."
We responded:
"Hi Rosalyn. Thank you for the 5 Star Review! It means the world to us. It has been our pleasure to serve you since 2023 and look forward to many more years of protecting what matters most to you!"
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RoAnn Powlett

October 17, 2025

5  out of  5
rating by RoAnn Powlett
"Melanie Till is the best!! She explained everything perfectly, answered all my questions - she took the time to make sure I have the right coverage for my needs. I have better coverage now - and with a savings! I highly recommend Melanie!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Melanie provided you with clear explanations and helped you find the right coverage while saving you money. Your recommendation means a lot to us! If you ever need anything else, we're here to help."