State Farm® Insurance Agent Robin Covington
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lea Miller
August 16, 2025
5
out of
5
rating by Lea Miller
"Robin goes above and beyond every single time!"
We responded:
"Thank you for the awesome review!"
Tye Lambert
August 15, 2025
5
out of
5
rating by Tye Lambert
"Awesome people with great service"
M I C H A E L M c C O L L O U G H
August 5, 2025
5
out of
5
rating by M I C H A E L M c C O L L O U G H
"Great Customer service! Took care of my insurance needs after normal business hours!"
We responded:
"Thanks Mike! We love customers like you and 5 Star Reviews! :)"
Cyndi Undesser
July 28, 2025
5
out of
5
rating by Cyndi Undesser
"Robin and her staff always respond quickly to get me the information, service, or coverage that I need. And in spite of the mounting frequency of natural and manmade disasters that are plaguing our lives and our world, Stare Farm has come through for us as promised. We recently lost our home and the bulk of our possessions to fire. State Farm responded the next day with funds for shelter, clothing food. Within 8 weeks they provided in full the funds to rebuild or purchase a new home and furnishings."
We responded:
"Cyndi, thank you so much for taking the time to share your experience. We are truly grateful for your kind words and are so pleased to hear that you’ve been happy with our service and the support from the State Farm claims team. It means a lot to us to know that, even in the face of such a difficult loss, you felt cared for and supported throughout the process. We strive to be there for our clients when they need us most, and your feedback reassures us that we’re achieving that goal. Please know that our entire team is always here to help with anything you need in the future. Thank you again for your trust and for allowing us to assist you during such a challenging time."
Lisa Loper
July 21, 2025
5
out of
5
rating by Lisa Loper
"Robin and her team are exceptional service people and go above and beyond to help you with questions and understanding the policy. She does a wonderful job of making sure you understand the terms and guidelines. I highly recommend h Robing and her team."
We responded:
"Thanks for making me all smiles today, Lisa! I truly enjoy caring for you and your family. Reach out anytime! :)"
Michael Groves
July 2, 2025
5
out of
5
rating by Michael Groves
"Melanie from Robin Covington's office has been extremely helpful in getting our insurance transferred from another provider. We have happy with the high level of service! Thanks!"
We responded:
"Melanie is awesome and we are so happy you found her to be helpful! We are blessed with an amazing team at Robin Covington State Farm. Please reach out anytime we can be of service to you! Thank you for your business!"
Michael Spann
July 2, 2025
5
out of
5
rating by Michael Spann
"Great and very informative. Ask for Melanie!"
We responded:
"Thank you, Michael! Protecting you is our passion!"
Carol Ezell
June 26, 2025
5
out of
5
rating by Carol Ezell
"Moved back to the area recently and needed auto and other coverage. Robin Covington and Karen Magee were very knowledgeable and helpful in taking care of my needs. Always available for questions and even call to check that all is well with coverage once established. Sydney Goodson is so nice and helpful too!! All around “good neighbors” in Gluckstadt!"
We responded:
"Carol, thank you for the wonderful review! We are thrilled to hear you had a great experience with us. Protecting you is our passion! :)"
Vyncent
June 24, 2025
5
out of
5
rating by Vyncent
"Mrs Robin C is the absolute best!!! Perfection!! She gave me all the info and the best price we could get. Yall need to give her a raise because that woman knows her stuff! So happy to be apart of the State Farm Family! A+++++++"
We responded:
"Thank you! It was a pleasure to help you and we are so thrilled you were pleased with the experience and price."
Katelyn Dillard
June 20, 2025
5
out of
5
rating by Katelyn Dillard
"Really great group, so mind and helpful and informative!"
We responded:
"Hey Katelyn! We are so excited to have you at Robin Covington, State Farm. It has been our pleasure to help you get the protection you need. Reach out anytime and Thank You for the 5 Star Review! :)"
Brooke Giddens
June 12, 2025
5
out of
5
rating by Brooke Giddens
"Melanie from State Farm was so helpful when I was setting up my auto and homeowners policy!"
We responded:
"We love your review, Brooke! Melanie is a great asset to our team and we are so happy she was helpful in setting up your auto and home insurance. Reach out anytime. Thank you for choosing Robin Covington State Farm!"
Annie Brown-Villegas
June 6, 2025
5
out of
5
rating by Annie Brown-Villegas
"Melanie Till is the best agent. She explained everything to me, made helpful suggestions, and very honest. She made me feel good about my choices and I would highly recommend her to anyone. She is the best!!!"
We responded:
"We love Melanie too and are so happy you found value in her expertise and helpfulness! Thank you for the awesome review and for choosing our team for your insurance and financial needs!"
Parker Goodson (student)
May 28, 2025
5
out of
5
rating by Parker Goodson (student)
"The staff at Robins office is amazing! Sydney is very helpful."
We responded:
"Thank you for the 5 Star Review, Parker! We are blessed to have a great team, and thrilled you found Sydney to be helpful. Contact us anytime we can be of service to you."
Ritchie Berry
May 22, 2025
5
out of
5
rating by Ritchie Berry
"Robin and her team have been taking care of my insurance needs since 2013. I couldn’t be any more pleased with the service. If you are looking for fast dependable service, look no further. Robin, thanks for taking care of me!"
We responded:
"Thank you for the wonderful review, Ritchie! It has been a pleasure to care for you, Pam, and the family over the years. I look forward to serving you for many more years ahead. :)"
David
May 13, 2025
5
out of
5
rating by David
"This is the best insurance agency that I have ever had... The staff are very friendly & knowledgeable"
We responded:
"Hey David! Thanks for the great review! We are so pleased that you found our team to be friendly and knowledgeable. That is always our goal. Please reach out anytime we can be of service to you."
Tina Morgan
May 1, 2025
5
out of
5
rating by Tina Morgan
"We had a good experience. Robin and Melanie took the time to answer all of our questions and were professional and very helpful. We would highly recommend them."
We responded:
"Tina thank you for the 5 Star Review! We are thrilled you had a good experience with our team. We look forward to serving the insurance and financial needs of your family for many years to come."
Davante Glasper
April 26, 2025
5
out of
5
rating by Davante Glasper
"Always a great experience speaking with Melanie, she’s always so nice and helpful with any questions or concerns I have !"
We responded:
"Davante, thank you for trusting us with your insurance needs. We are so thankful for your business and are always here to help! Reach out anytime! "
Gretchen Cagle
April 21, 2025
5
out of
5
rating by Gretchen Cagle
"Had a great experience! Melanie helped me upgrade my coverage when she saw that I was actually under insured. She helped protect our family and was still competitively priced with my previous insurance. Highly recommend!!!!"
We responded:
"Thank you for your 5 Star Review, Gretchen! We are so happy to have you in the family and even happier you had a great experience with Melanie. Protecting you is our passion so reach out anytime we can be of service to you. :)"
Ray Jost
April 18, 2025
5
out of
5
rating by Ray Jost
"Robin Covington is an exceptional State Farm agent. She’s dedicated to helping people find the right coverage and truly understand their policies. She’s professional, trustworthy, and goes the extra mile for her clients. Highly recommend connecting with her!"
We responded:
"Ray, thank you for the glowing review! Protecting our customers is truly our passion. Reach out anytime we can be of service to you. :)"
R Smith
April 3, 2025
5
out of
5
rating by R Smith
"The best !!!"
We responded:
"Thank you for the shining review! Protecting you is our passion. Please call or stop by anytime we can be of service. :)"
mary thacker
March 28, 2025
5
out of
5
rating by mary thacker
"Robin has always been so very helpful and very patient with me. I so appreciate her dedication in doing what’s best for me. Never considering what’s best for her, she goes the extra mile which is so rare in this day and age."
We responded:
"Mary, thank you so much for your 5-star review, but even more for your trust and loyalty to me throughout the years. It brings me great joy to care for you! :)"
Eric Sullivan
March 28, 2025
5
out of
5
rating by Eric Sullivan
"Awesome service"
We responded:
"Eric, thank you for your awesome review! We are thrilled to have you and Bridgett here at Robin Covington State Farm. We look forward to serving you for many years to come. Plese reach out anytime!"
Aja Abai
March 27, 2025
5
out of
5
rating by Aja Abai
"I’ve always received exceptional service from this State Farm insurance company. I just bought insurance for an additional vehicle today and Melanie was very professional and personable at the same time. Lovely people!! Addendum: Of course Rachel too!!! She’s a sweetheart!!!"
We responded:
"Hey Aja! We are so happy your received professional and exceptional service from Melanie when adding your vehicle. Rachel also does an exceptional job in servicing our customers' accounts. Thank you for trusting us with your insurance needs and the wonderful 5-Star review! You have made our day!"
Mort Floch
March 15, 2025
5
out of
5
rating by Mort Floch
"Robin Covington's State Farm office has been taking care of our insurance needs for some time and they are consistently excellent with their service and their attention to our needs."
We responded:
"Hi Mort! Thank you so much for the 5 Star Review! Caring for you and Sam has been a great pleasure. You have been a loyal customer for many years, and we are truly grateful!"
Pamela Haymon
March 14, 2025
5
out of
5
rating by Pamela Haymon
"Awesome Team! They are kind and professional. Truly "Like a Good neighbor They are always there!"
We responded:
"Pamela, that is one of the best compliments you could have given our team. We are so happy that you have always received kind and professional service. Protecting you is our passion! Thank you for the wonderful review and being a loyal customer! :)"