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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clint Cade

Clint Cade

April 14, 2026

5  out of  5
rating by Clint Cade
"My wife and I were looking for a better auto insurance policy and we checked with our local State Farm agent , Robin Covington. After numerous quotes from other agents we could not find a better policy than the one given from her office. Melanie Til was so GREAT to work with and made this transition so easy for us. She provided us with helpful information and tips on our teenage driver to lower our payment with Drive Safe enrollment."
We responded:
"Clint, thank you so much for the wonderful review! We’re thrilled to hear Melanie made the transition easy and helped you find a great policy. We truly appreciate your trust in us—especially for getting your teenage driver set up with Drive Safe and Save. Welcome to Robin Covington, State Farm Agency!"
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Jarade McDougles

April 14, 2026

5  out of  5
rating by Jarade McDougles
"I recently bundled my home and auto insurance, and I couldn’t be happier with the experience. The process was smooth. I worked with Melanie who was very knowledgeable, patient and took the time to explain all my options clearly. She also took the time out to send over multiple quotes that itemized each plan’s potential cost. Not only did I end up saving money, but I also feel more confident knowing everything is covered under one company. Great customer service and a hassle-free experience from start to finish. Highly recommend!"
We responded:
"Welcome to Robin Covington, State Farm Agency, Jarade! We are thrilled to have you and very pleased you found Melanie to be knowledgeable, professional, and patient. She is a great asset to our team. Reach out anytime we can be of help to you. Thank you for the great review! :)"
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rivian ford

April 14, 2026

5  out of  5
rating by rivian ford
"Super helpful and patient , took her time and walked me through everything and gave me the best rates."
We responded:
"Hey Rivian! We are so excited to have you at Robin Covington, State Farm Agency. It was our pleasure to serve you. Reach out anytime!"
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lashunda alexander

April 8, 2026

5  out of  5
rating by lashunda alexander
"I been with Robin and her crew for a while when I tell you they are so sweet respectful and caring and they also try hard to make their customers happy and satisfied.i like to thank you all for all that you all do for me and my family"
We responded:
"Thank you Lashunda! You have made our day! We love 5-star reviews and taking care of your family!"
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Keisha Bunton

March 20, 2026

5  out of  5
rating by Keisha Bunton
"I needed business insurance and had no clue of what was best to include on the policy. I am so gracious I was lead to Robin! She talked me thru and explained all I would need to cover any mishaps at my business. Thank you Robin for your expertise. I highly recommend Robin Covington for any insurance need. She's a great agent to work with!"
We responded:
"Keisha, it is pleasure to serve you. I wish you the best in your business. Please reach out anytime we can be of help! :)"
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Stephen Wills

March 10, 2026

5  out of  5
rating by Stephen Wills
"During my time with Robin and her agency, they were nothing but kind and professional. Whenever I had an issue, they were quick to respond and always provided clarification. Truly a great branch to be a part of."
We responded:
"Thank you for the fantastic review, Stephen! It has been our pleasure to serve you. Reach out if we can ever be of service."
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James Plummer

March 4, 2026

5  out of  5
rating by James Plummer
"Very professional, very simple, 30 minutes, done, save some money, with better insurance"
We responded:
"Thank you for your great review, James! We are so happy you found our services to be efficient, valuable and budget friendly. Reach out anytime we can be of help to you!"
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Nikki Roshto

March 3, 2026

5  out of  5
rating by Nikki Roshto
"Just finished a very detailed review of my polices with Melanie. It is so amazing that she was able to take time from her day to go through everything in detail to make sure me and my family are covered. Thank you"
We responded:
"Thank you for your trust in our team and the great review. Protecting you is our passion!"
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Lakeisha Harris

March 3, 2026

5  out of  5
rating by Lakeisha Harris
"I love talking with Robin and she did a good job"
We responded:
"We loved talking with you too, Lakeisha! Thank you for placing your trust in Robin Covington State Farm Agency. Reach out anytime we can be of help to you."
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Kraig Kafoed

March 3, 2026

5  out of  5
rating by Kraig Kafoed
"Melanie is my contact, gave me Great service, timely responses as I went thru my process. Follow up often and explained all quite well. I am confidant in my purchase!"
We responded:
"We appreciate your trust in our team, Kraig. Thank you for the awesome review! Reach out anytime."
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Rebekah Peacock

March 3, 2026

5  out of  5
rating by Rebekah Peacock
"Such a quick and easy process with exceptional coverage!"
We responded:
"Thank you, Rebekah! We are so happy you found our process to be efficient and exceptional! We are always here to help, reach out anytime! "
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Logan Rouse

March 2, 2026

5  out of  5
rating by Logan Rouse
"Very friendly staff! The entire office has been very helpful and understanding! Melanie is an excellent Agent and great representative of branch and company!"
We responded:
"Thank you for the great review and kind remarks. We are blessed with an exceptional team, and Melanie is a great asset to us and our customers. We appreciate your trust in us."
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Lyinka

February 24, 2026

5  out of  5
rating by Lyinka
"My family and I have been with Robin Covington State Farm agancy for a long time. Their customer service in person and over the phone is great. Melanie was really nice over the phone with assisting me with insurance cards. Thank you for your good customer service!"
We responded:
"Hi Lyinka! Thank you so much for the 5 stars! It made our day! You and yours have been a joy to serve. Please reach out anytime. "
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Reshonda Rhodes

February 23, 2026

5  out of  5
rating by Reshonda Rhodes
"I had the opportunity today to meet with Melanie. She made sure that I understood my insurance policies. It is always good to put a face with a name. My agent Robin Covington took time out of her busy schedule to step in to say hello. Thank you so much for caring about your clients ♥️"
We responded:
"Reshonda, it was wonderful to have you in office today! We love our customers and appreciate your trust in our team. Come by any time! Protecting you is our passion! "
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Arthur Walters

February 23, 2026

5  out of  5
rating by Arthur Walters
"Melanie was very gave me a much better understanding of my polices and helped in every way she could."
We responded:
"Arthur, we are thankful for your business and the 5 Star Review! It was great seeing you in office today. Reach out anytime we can be of service to you! :)"
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Charles Thornton

February 18, 2026

5  out of  5
rating by Charles Thornton
"Extremely detailed great service and it’s great to have a broker who is actually interested in brokering for the benefit of their customers."
We responded:
"Thank you for the awesome review! We value you and your family and appreciate your business. Reach out anytime we can be of service."
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Tyler Hanson

February 6, 2026

5  out of  5
rating by Tyler Hanson
"I had great customer service, Very nice encounters when I went in, Especially my agent, Melanie Till Who is a very kind patient and fast paced worker."
We responded:
"Thank you for the 5 Star Review, Tyler! We are happy you had a great experience while working with our team member, Melanie. Thank you for choosing Robin Covington State Farm Agency! Reach out any time."
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L D

January 23, 2026

5  out of  5
rating by L D
"I highly recommend Robin Covington State Farm Insurance. Melanie gave me a thorough review of my polices! Thanks for the great customer service!"
We responded:
"We love serving you, Lucy! Thank you so much for your continued business and the fantastic review!"
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Shontia Palmer

January 20, 2026

5  out of  5
rating by Shontia Palmer
"Melanie was awesome and gave great customer service ! Highly recommend."
We responded:
"Hey Shontia! I'm so glad you had a great experience with Melanie. We are excited to have you and look forward to serving you for many years to come. Thank you for the 5 Stars! :)"
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Ash Miller

January 12, 2026

5  out of  5
rating by Ash Miller
"They have been great. They were there for me when the hail storm damaged my roof and replaced the whole thing. Never had any issues. they are always very friendly to work with"
We responded:
"Hey Ash! Thank you for the stellar review! I'm so happy you have received great service. Reach out anytime. We love serving our customers!"
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Justin Hendrix

January 6, 2026

5  out of  5
rating by Justin Hendrix
"Great customer service! Very helpful!"
We responded:
"Thank you for the 5 Star Review, Justin! Please reach out anytime we can be of assistance. We love customers like you!"
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Chris Murphy

December 23, 2025

5  out of  5
rating by Chris Murphy
"Shelby answered every question and found the best coverage for my home and autos. The experience was great and she made sure I felt important. Thanks Shelby!"
We responded:
"Chris, we are so happy to have you on board in MS! I'm happy to hear that Shelby was so helpful, and you felt her passion for caring for our customers. Reach out anytime we can be of service to you. Thank you for choosing Robin Covington State Farm!"
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Jeremy B

December 19, 2025

5  out of  5
rating by Jeremy B
"Melanie was wonderful to work with. Explained things very well and helped identify issues with my previous policy. Coming from another state, coverages needed to be changed and she was very helpful. Highly recommend."
We responded:
"Jeremy, we are thrilled to have you in MS and appreciate your trust in our team. Please reach out anytime we can be of service to you. Thank you for the raving review!"
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Gwendolyn Walker

December 16, 2025

5  out of  5
rating by Gwendolyn Walker
"Spoke with Melanie today to go over my coverage. She took her time with me to go over my coverage. There was no pressure to get coverage I did not need. She made me glad that I have State Farm as my insurer. If you are looking for any type of insurance coverage, agent Robin Covington is the way to go."
We responded:
"Gwendolyn, thank you for the great review. It's always our goal to deliver personalized and remarkable service. We are thrilled to have you at Robin Covington State Farm Agency. Reach out anytime we can be of service to you!"
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Nanci Bain

December 9, 2025

5  out of  5
rating by Nanci Bain
"I just switched insurance companies because Melanie Till at State Farm saved me so much money on my car insurance and even more when I bundled my Homeowners policy! She is so easy & wonderful to work with! If you question your rates, please give her a call & get a quote!"
We responded:
"We are thrilled to have you join us at Robin Covington State Farm Agency! Melanie is a valued team member, and we love that she was able to provide you with a remarkable experience and save you money. Please reach out anytime we can be of service to you! Thank you for your business and the awesome review!"